Contact & Support

Email support

For any questions, issues, or feedback:

support@intrebit.com

We respond within 24 hours on business days.

What to include in your request

To help us resolve your issue quickly, please include:

1. What you were trying to do — the action or feature
2. What happened — the error or unexpected behavior
3. What you expected — what should have happened
4. Screenshot — if applicable, a screenshot of the issue
5. Browser — which browser and version you’re using

Self-service resources

Before reaching out, check if your question is already answered:

• FAQ — quick answers to common questions
• Troubleshooting — solutions to known issues
• What’s New — recent changes that might affect your workflow

Feature requests

Have an idea for a feature? Email us at support@intrebit.com with the subject line “Feature request” and describe what you’d like to see. We read every request and prioritize based on demand.

Bug reports

Found a bug? Email support@intrebit.com with:

1. Steps to reproduce the issue
2. What browser you’re using
3. A screenshot or screen recording if possible

We take bugs seriously and aim to fix critical issues within 48 hours.